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Contact us

Email Us: (Exchange Account and Technical Inquiries) (Business Inquiries)


Once on the platform you can go to the currency you wish to deposit and click the deposit button on the right hand side. You’ll be able to deposit via a wire or by credit card payment. We offer funding in CAD, USD, and EURO. Verification is necessary to be able to deposit funds by Visa/ Mastercard.

Click on the specific currency you wish to withdraw, click the deposit/withdrawal button. Input your wire instructions.

You can also email for assistance

Refer to the Funding Page for detailed information

Individual information:

  • Contact information – Name, address, phone, email
  • Copy of Gov ID – i.e. Passport, Drivers license
  • Proof of Address (POA) – copy utility bill, bank statement, credit card, phone bill that shows address


Corporate information:

  • Individual KYC as above for individual opening account
  • Incorporation documents/certificate of incorporation
  • List of beneficial ownership of a corporation
  • Simple Board Resolution authorizing account opening and the individual opening account is authorized to do so.